The Covid-19 pandemic changed the way health and care services in Sussex are delivered, in a very short time period.
Working together across the Sussex Health and Care Partnership, these services have had to adapt and change to ensure our patients and our staff were protected. This meant that the way people accessed health and care services changed, at a time when we were all also adapting to life in lockdown.
As we move into Restoration and Recovery and explore new ways of working, we want to have conversations with our staff and our communities to help shape our plans and understand people’s experiences and insights in key areas such as accessing services (including equity of access); patient behaviours in seeking help for health and care; as well as what worked and has not worked well.
In order to do this, we are relaunching the Big Health and Care (socially distancing) Conversation, which you may remember from 2017-18, across the (then) STP area of Sussex and East Surrey, where feedback from our communities informed how we shaped our priorities for, and delivery of, health and care services.
The conversation has already begun with a survey that focused on how people have used services in different ways and explores the impact of the Sussex-wide ‘Help Us Help You’ communications campaign.
We will be inviting staff and the public to share their experiences and ideas, and ask questions during this period and we will make sure to respond and let them know how their input has influenced our work, which we hope will build confidence in being involved on an ongoing basis.
The Big Health and Care (socially distancing) Conversation website will hold more information as it becomes available and will be the main host of all of our planned activity, including online debates, focus groups and interviews.