Public called on to use the right service for health needs

The NHS in Sussex is calling on people to use the right services for their health needs at the right time.

Amid rising demand on services and high COVID-19 rates, all health services in Sussex are extremely busy and there continues to be a steady rise in people being admitted to hospital and those attending emergency departments. Staff across health and care continue to work extremely hard to provide the best possible care for those who need NHS help.

That’s why, the NHS in Sussex is issuing an urgent plea over to the public to only use emergency services in a true emergency.

Anyone with an urgent medical need that’s not an emergency is being urged to and use NHS111 by phone or online. Available 24/7 and offers advice and guidance for patients experiencing non-emergency urgent healthcare needs and can advise on local NHS services, connect patients to a medical professional, arrange appointments and offer self-care advice.

There are services to help people who do need medical attention, across Sussex, walk-in and minor injury services are available:

  • Queen Victoria Hospital, East Grinstead, Minor Injury Unit open 8am-8pm every day
  • Crowborough Minor Injury Unit open 8am-8pm every day
  • Uckfield Minor Injury Unit open 8am-8pm every day
  • Lewes Urgent Treatment Centre open 8am-8pm every day
  • Bognor Regis War Memorial Hospital MIU – Good Friday and Easter Monday 9-5 and then resumes next week Monday to Friday
  • Crawley Hospital UTC open 24/7

A pharmacist can also help, offering treatment advice and recommend remedies, and give guidance on giving medicines to children. No appointment is necessary to see a local pharmacist and most have private consultation areas.

Allison Cannon, Chief Nursing Officer for Sussex CCGs, said:

“We are urging the public to use the right services for their needs at the right time. This will help to free up capacity in emergency departments to deal with life threatening emergencies.”