Hospitals, GP practices, pharmacies and other NHS services in Sussex have come together to urge the public to ‘Think Twice’ about which services they use when they need immediate medical help this summer.

People can be unsure about where best to get the help they need, with a hospital visit or a GP appointment often the first thought for many.

The new ‘Think Twice’ campaign aims to support residents and visitors in Sussex with information about where to go when it’s not an emergency to get the most effective care.

The campaign launches at a time when front line services in Sussex are under significant demand and aims to highlight the many alternatives available for people when they need NHS help.

Know where to go

NHS111

NHS 111 by phone or online at nhs.uk, is available 24/7 and offers advice and guidance if you need non-emergency, urgent healthcare needs.

If you need an urgent face to face appointment with a health professional, simply use NHS 111 first, who will help you get the most appropriate help and support.

NHS 111 can advise you on where local NHS services are, including booking you an arrival time at a Minor Injuries Unit, Urgent Treatment Centre or A&E, help with prescriptions, arrange appointments and offer self-care advice.

If you’re ever unsure whether you need to go to A&E, use NHS 111 first.

Local pharmacies

A pharmacist can also provide free, quick help and support for a range of conditions and illnesses.

They can help this summer with advice on common illnesses and remedies and give guidance on giving medicines to children for issues such as colds minor cuts, bites, rashes.

No appointment is necessary to see a local pharmacist and most have private consultation areas.

Search for your local pharmacy online, and you can check local pharmacy bank holiday opening hours for August Bank holiday.

NHS Urgent Care alternatives to A&E

Brighton and Hove

Brighton Station Health Centre
Residents and out of town visitors who suffer any minor illnesses and injuries this summer can use the Brighton Station Health Centre.
Patients can walk in for treatment or call the service first to arrange a telephone triage with a clinician 0333 321 0946.

Download a map for Brighton Walk in Centre

East Sussex

Lewes Urgent Treatment Centre
The Urgent Treatment Centre (UTC) at Lewes Victoria Hospital is there for you to treat most injuries or illnesses that are urgent but not life threatening. You can walk in or use 111 to receive a booked arrival time. It is open 08:00hrs to 20:00hrs, 7 days per week.

Download a map for Lewes UTC.

Uckfield Minor Injury Unit (MIU)
This is not a walk in service and you are asked to use 111 in the first instance to get help and support, and if necessary the team will be able to book you an arrival time at the MIU service. It is open 08:00hrs to 20:00hrs, 7 days per week.

Find out more about Uckfield MIU.

West Sussex

Crawley Urgent Treatment Centre (UTC)
Crawley Urgent Treatment Centre at Crawley Hospital is there for you to treat most injuries or illnesses that are urgent but not life threatening. You can walk in or use 111 to receive a booked arrival time. It is open 24 hours a day, 7 days a week.

Download a map for Crawley UTC.

 

QVH Minor Injuries Unit in East Grinstead
The Minor Injury Unit at Queen Victoria Hospital in East Grinstead is open 8am-8pm daily and run by emergency practitioners who are able to see, diagnose and treat a wide range of minor injuries and ailments for both adults and children over one year old. You are asked to use 111 in the first instance to get help and support, and if necessary the team will be able to book you an arrival time at the East Grinstead MIU service.

Download a map for QVH Minor Injuries Unit.

 

Minor Injuries Unit (MIU) at Bognor War Memorial Hospital
This is not a walk in service and you are asked to use 111 in the first instance to get help and support, and if necessary the team will be able to book you an arrival time at the MIU service. Bognor MIU is open 9am-7pm.

Find out more information and download a map for Bognor MIU.

 

Minor Injuries Unit (MIU) at Horsham Hospital
Horsham MIU is open between 9am and 5pm, Monday to Friday excluding bank holidays. Staffed by Emergency Nurse Practitioners and other nursing and ancillary staff, who provide assessment and treatment of a wide range of minor injuries in both adults and children. X-ray facilities available on site. You are asked to use 111 in the first instance to get help and support, and if necessary the team will be able to book you an arrival time at the MIU service.

Find out more about Horsham MIU.

 

Sharing the ‘Think Twice’ message

To help us raise awareness of the best places for urgent care when it’s not an emergency, see our campaign toolkit for social media graphics, posters and digital screens.

Partners